Refund and Returns Policy

This policy applies to wine bought through this website. It sits alongside our
Terms & Conditions.

Check your order before you accept it

Please open and check your order in front of the driver, or before you leave the
restaurant if you are collecting. If a bottle is broken, damaged or is not what you
ordered, tell us at that moment and we will replace it or refund it in full, including the
delivery charge.

Once you have accepted the order we are not able to take it back for damage, because we can no
longer be sure how the wine has been handled or stored. This is why we ask you to check while the
driver is still with you.

Sealed bottles we cannot take back

Because alcohol must be stored correctly to stay in condition, we cannot accept a return
because you have changed your mind.

Cancelling before it leaves us

You may cancel at any point before your order is dispatched or collected, and we will refund it
in full. Telephone 8989 0109 as soon as you can.

Orders we cannot complete

If we cannot complete your order — the wine is unavailable, we cannot deliver to your
address, or we cannot confirm that you are 18 or older — we will cancel it and refund you in
full.

How refunds are paid

Refunds go back by the method you paid with, within 14 working days. Where you paid by bank
transfer or PayNow we will need your account details to return the money.

Your legal rights

Nothing in this policy affects your rights under Singapore’s Sale of Goods Act or the
Consumer Protection (Fair Trading) Act where wine is faulty or is not as described.

Getting in touch

CORINTHIANS ASIA GENESIS PTE. LTD., 3B River Valley Rd, #01-09, Singapore 179021. Telephone
8989 0109.